For Matt Schuller

Thank you for all your hard work and dedication. You are a true asset to Bank Mortgage Solutions.

M. Simmons
Jacksonville, FL

Mark Kuluva,

I don't think I've written this in an email to you yet: I want to thank you in particular, as well as Donna, for the wonderful jobs you did, not only in selling me on your company and product, but in following through with answers to my questions and concerns even after you had my secured my business. Throughout the entire process, I knew that answers to my questions were never more than a phone call or email away.

My lawyer was pleasantly surprised at how smoothly and quickly things went, going from signed contracts on May 12 to closing on June 6, with little real effort on our part; my goal of celebrating my daughter's birthday in the new place on June 19th will be met with ease!

While I do not plan to need another mortgage for some time, know that you will be the first person I call when the need arises. Also, I have already strongly recommended you and your company to several people, including my sister.

Thanks again, and I hope that you have a wonderful summer!

Y. Juras
Flushing, NY

Devin Marks

This is just a quick and informal e-mail to let you know how pleased that I am with the outcome of my refinance. It was really very reassuring that you were there every step of the way during the whole process. I knew that every time I would call you with questions, you would always pick up the phone immediately and have the correct answer!

A. Bardis
Kuna, ID

Mike Humphrey

I can say that during this transition in my life as a customer YOU have made the difference. This is a business of underwriting, points, locks, ect.. but you made it quite clear that you always had my best interest in mind. I can say that the barriers you needed to overcome, you did so with compassion and diligence in keeping me informed. Your service as a loan officer and point of contact thru this lending component has executed what is so valuable and that is people. I can say there has been challenges with this home loan but you perspective and education allowed me to stay informed every step of the way. Taking my call at 9 PM and guiding me thru my concerns is a level of personal service that was fruitful in staving off anxiety that one can feel when a Maslow described basic need (shelter) is uncertain.

This has been a rough time for me, but you as a person and a professional have made every bit of difference for me when I wanted to back away from this deal.

Again, thank you Michael

M Marino
San Marcos, CA

For Matt Schuller

Leona and I want to thank you for your excelent service. Your professionalism and down to earth manner really made our expericence a pleasant one. Paul was just as great to work with, your company knew what they were doing when they hired the two of you. We look forward to sending many more clients your way.

W. Yatsko
Las Vegas, NV

Jason Markowsky – Team Lead:

I was contacted by Konrad Liang, Loan Consultant, thru Lending Tree.com. I was impressed right away with his professionalism and how kind he was on the phone. Even though I was contacted by other banks, it was Konrad's professionalism I remembered most. So I went with Konrad and was glad I did. He talked me through my nervous stage, explained in detail what was going on, and called everyday to give me updates. We closed and paid on the refi with little problems because Konrad made sure all the "T's" were crossed and the “i's” dotted. He did a great job.

Thank you to Konrad very much, a fantastic job.

Keith G.
Ontario, CA

Dear Mr. Markert,

I want to compliment Ms. Jamie Assefa for her very happy and professional way of accommodating clients, of which I’m one. My home closes today and I have been working with Jamie from day one. It is always a pleasure speaking with her. I can get myself in certain moods depending on exactly what’s happening. Jamie has a way of disarming people in a way that brings the smiles back. It has been quite obvious to me that she genuinely cares that I have a smooth and pleasant experience. To this last, and closing day, Jamie has always been there for me during the whole process. I really appreciate that.

Jamie was also very effective with a recent mortgage for a friend of mine as well, Sylvie V.. Another very satisfied customer!

I like to give credit where it is due. THANK YOU JAMIE….you’re a doll to work with!

Sincerely,

Ron D.
North Hero, VT

Dear C. J. Sears, BMS Loan Consultant:

I wanted to take this opportunity to thank you and your organization, BankMortgageSolutions, LLC, for the great work they have done with UGN’s relocation of employees. Your efforts have made the transition to their new homes seamless and they have enjoyed working with your and your company. In addition to the wonderful service, we found your rates to be some of the best so you have a winning combination.

Thank you again for all your efforts and we look forward to using your services in the future.

Sincerely,

Peter C. Anthony
President and CEO

Dear C. J. Sears, BMS Loan Consultant:

I wanted to take this opportunity to thank you and your organization, BankMortgageSolutions, LLC, for the great work they have done with UGN’s relocation of employees. Your efforts have made the transition to their new homes seamless and they have enjoyed working with your and your company. In addition to the wonderful service, we found your rates to be some of the best so you have a winning combination.

Thank you again for all your efforts and we look forward to using your services in the future.

Sincerely,

Peter C. Anthony
President and CEO

To whom it may concern,

Thank you for the excellent customer service You were extremely thorough in explaining the re mortgage process. My inquiry and pending re mortgage was handled by Justin West. Justin was very polite and took the time to understand our full situation. I realy felt like he cared about our business and wanted to stand behind us during this usually stressful time. It takes a special company to foster that kind of work ethic in customer service.

I would like to sincerely thank you and your company for the way you respect the customer and go the extra mile.

I look forward to an opportunity to forward your company's services to friends and family.

Thank you again for your time and consideration.

Sincerely,

Mary and Chris W.

Dear John Markert, President:

I am writing this letter to commend you and your staff on the service I recently received from Bank Mortgage Solutions, LLC, namely Mark Kuluva.

I recently refinanced my home through your company and must say that I was very impressed with the professionalism, courtesy, and the lengths that your staff went through to expedite my paperwork in a timely matter. During the refinance process, I had a very stressful and unexpected issue that came to light with my previous lender. Mark Kuluva, Senior Loan Consultant, whom I have had great pleasure in dealing with throughout the process, worked very diligently in assisting me to resolve the issue. I was truly taken by his concern and dedication, quite honestly, in a matter that he did not have to be burdened with. I have worked in the service industry for nearly 25 years and have tried to always honor this quote… “A person does not really care how much you know, until they know how much you really care”. Mark Kuluva exemplifies this quote! It is truly a blessing to deal with someone who has that much passion for their work and cares about the clients that he serves.

I would have never have expected that level of service from a company. I suppose that Bank Mortgage Solutions, LLC just raised the bar as well as my future expectations. Again, I would like to thank everyone at Bank Mortgage Solutions, LLC, especially Mark Kuluva, for making my experience so very pleasant. I will be informing my friends and family about this experience.

Sincerely,

Steven S. B.

John Markert, President:

I recently used your company to refinance a mortgage. Your loan consultant, Mark Kuluva, worked with me and helped me pick a solution that worked for me. I must say that he was awesome. He patiently and honestly answered all of my questions, he was always responsive to my calls and emails, and he worked with me when we had certain setbacks. He did alot of little things over and above what I expected. I had other lenders that I could have gone to but I couldn't because I liked the way Mark worked with me. Overall Outstanding performance, and I will make sure I refer others to your company and Mark in the future.

Thanks,

Tony E.
Stow, OH

Paul Holmes – Loan Consultant,

We just closed on our home and it was one of the smoothest closings we’ve ever had. Your bank was very professional and organized as well as very competitive. Thanks for making the process so easy.

Bill Z.
Murfreesboro, TN

Kim Shuey - Loan Consultant,

Closing went as planned. Overall the smoothest, easiest finance I've ever done! I'm definitely interested in doing a refi on my primary residence when the rates drop down too so keep me in mind (currently at 6.75%). Thanks again for eveything.

Steve N.
Livingston, MT

Jamie Assefa (Loan Consultant),

The process went very smoothly, thank you so much.

Anne M.
Broomfield, CO

Thanks, again, Jamie. I know this hasn’t been easy but you have been very conscientious and considerate and you have no idea how much that means to us!

Best regards,

Elizabeth T.
Mountain View, WY

Hi Jamie Assefa,

My weekend was very nice. How about yours? I was able to relax and start moving boxes. I'm glad that one facet of my plan is over with. Now I must concentrate on getting organized in the new house and hopefully have time to put up a Christmas tree. Thanks again for all your great help.

Regards,

Sylvie V.
Essex Junction, VT

Vic Robles – Team Lead,

I would like to send a message of thanks to the team at Bank Mortgage Solutions. I had originally send out a request through "Lending Tree" regarding a mortgage. I immediately got a call from Tim Ancil from your organization. After explaining to Tim my situation, he was very confident that his organization could assist me. Shortly after that I received several calls from other institutions telling me that they could do better than the other, I found this to be a profound statement since I never told them what others may be able do. I told all the other solicitors that I was staying with Bank Mortgage Solutions because they seem to "listen" to me and even gave me some advice as to how to structure the loan. From the time I heard Tim's voice I felt I had found the right mortgage company. Shortly thereafter I got approval and closed on my house. This to proved to be the best banking experience I ever had.

Tim, Rita and the rest of the support folks were not only the most professional group I have ever worked with they were also compassionate and always available. I cannot say enough good things about the Staff. Keep up the good work and if I was ever going to put a motto behind your company it would be "Solutions are achieved by working together"

Thank You

Jeff M.

John Markert –

RE: Home Loan

I obtained your email address from Paul Holmes, BMS Loan Consultant, in order to inform you of the stellar service that was provided to my wife and I in our recent refinance. I have had dealings with Paul in the past and once again he has gone above and beyond what any local institutions here in Alaska have been able to provide. The team Paul had working for me this time included Lori Gannan and Cherryl Forgie both whom were very professional and courteous. I have had dealings with several local banks and mortgage companies and I definitely like to spend my money at home adding to our in state economy, but I must admit the last 3 large financial adventures have all transpired through Paul over the Internet out of Alaska and the locals have not been able to match or even come close to the contracts Paul has worked up for me. I have and will continue to recommend his services and use them myself in future ventures.

Sincerely,

Michael L.
Anchorage, AK

TO: John Hoffman, Team Lead
RE: Michael Humphrey, Loan Consultant

I am writing to express our complete satisfaction with the work done by Michael Humphrey. Having bought eight other homes, we have seen quite a range of talent regarding loan originators. Given the quick response needed to turn our purchase around quickly, we were quite hesitant about using an on-line agent. However, Michael was able to earn our trust and respect with his professionalism, confidence, and product knowledge. There was not a time during the loan process that Eric and I didn’t know exactly what was going on with regards to the process. Michael went above and beyond any previous originator in our experience. He provided weekend access, personal cell numbers in case we needed to ask a question, and frequent detailed email messages reinforcing our confidence in his ability and performance. To add to this, forty-eight hours prior to closing Michael informed us of a rate change that we were eligible for! Any other institution or officer would have simply profited from the situation. Michael cared enough to personally contact each person in the chain and gather personal guarantees that they would perform the necessary work for the rate reduction to go through without pushing back the closing. We saved money in the short AND long run!

Obviously, we are overwhelmed by the job that Michael did for us. I have a brother who builds multi-million dollar homes in Ocean Isle, NC and Cary, NC. He is being sent a blind copy of this email to allow him to offer Michael’s services to his clients. My husband is a national sales manager with many nationwide contacts. He will be listening for mortgage needs from friends and co-workers. Obviously, he will refer them to Michael. Our real estate agent was so impressed, she is also recommending Michael to her firm and clients in place of Granite Mortgage (a highly used company here). I could go on, but I believe the picture is obvious. Michael Humphrey should be noticed for what he is doing. I have no doubt that we are not the only satisfied consumers he has helped. In the midst of moving boxes and a freshly installed modem line, we wanted to take the time to recognize Michael. He is a valuable employee and a man of character. I hope this letter can benefit him in some way for his tremendous efforts.

With many, many warm thanks,

Lisa and Eric L.
Summerfield, NC

Matthew Schuller:

I signed my closing papers yesterday. Thanks so much Matt for all your help. I really enjoyed working you. You were very friendly, yet very professional and you really stayed on top of my application and kept me informed every step of the way . I was very impressed with how quick the whole process went from start to finish. I would be happy to call on you again in the future if the need arises or recommend you to whomever can use your services.

Thanks again.

Nell G.
St. Amant, LA

Matt Schuller:

This past summer I took a loan out on my home to do some home improvements. I wasn’t in the best shape with my credit, so I was referred by LowerMyBills.com, to your offices. I was quickly put in communication with Matt Schuller. Being a total novice at this side of home loans, Matt took the time to answer all my questions and secured a great loan package for me. It was a matter of about a week or so, and we were able to set a closing date. It was quick and efficient!

Subsequently a personal emergency arose, which required me to need additional funds aside from the amount already loaned to me. At the original inquiry, I had other lenders trying to capture my business and a few family friends in the business as well, but Matt was able to open my eyes to some of the questionable tactics of another lender who was about to charge me a large amount in processing fees to acquire the additional funds.

I was able to work with Matt to secure those extra funds, and get a better rate. His insight and knowledge was very helpful and beneficial to me. I would recommend Bank Mortgage Solutions to anyone who would be in the market to refinance or do a home equity loan.

Judie S.
O’Fallon, MO

Hi Matt Schuller,

Financing or re-financing a home tends to be a pretty stressful event for most people, myself included. Because of your expert knowledge of your products and the mortgage industry and your professionalism, this has been a stress free experience for us. Simply put, this has been the best home financing experience we have had. I initially contacted you for assistance with a home equity loan. However, with your guidance, we were able to pay off an unfavorable ARM loan with another lender, get a new loan with an interest rate almost 1 percent lower than the old one, and close within a few weeks.

Again, thanks for your help.

Emerson
Las Vegas, NV

John Markert,

Good morning. I just wanted to take a moment to thank you, C.J. Sears, Loan Consultant, and your organization for helping us in a time of need. I will be sending people your way every opportunity I get.

Merry Christmas,

Jason W.
Olathe, KS

Michael Stults – Loan Consultant:

Micheal, dealing with you and BankMortgageSolutions was a real pleasure everything was as you said it would be and there were no surprises at closing. All the costs were right on the money and all of the mortgage requirements were met at least 2 weeks before closing. Thanks again, and yes we got in over the weekend.

Steve & Dawn W.
New Jersey

To Traci Jones – Loan Consultant:

Thank you, Traci, for your endeavor and hard work, helping us attain our home needs!

The Notary Public came last night and we were able to CLOSE on our new fixed rate loan, which is at long last, a huge relief for this writer!!! The paperwork was in check and we "dotted, signed, and initialed" where needed.

And, lastly: I'd like to personally address a letter to your company, thanking you, for working on our home loan needs.

Mary T.

Kim Shuey:

I just wanted to drop a note and thank you and your respective staff for the excellent job on my home loan. I have now joined the ranks of home owner and I just wanted to say all of you did a very professional job. Again thanks.

Ed U.
Kansas City, KS

Dear Mr. Markert,

We have recently refinanced with BankMortgageSolutions represented by Mr. Paul Holmes. The entire staff was wonderful to work with but Paul really stood out. Paul took time to work with us on a Saturday and patiently answered our questions. Best of all he delivered on his promises. The whole experience was quick and painless. We will highly recommended Paul and BMS in the future.

Thank you,

Paul and RoseMarie T.
Rochelle Park, NJ

Hey John Landry,

Just wanted to let you know that I signed my closing papers today and I would like to thank you for everything. I have someone that I am going to be sending over to you that also needs a home loan. You helped make it very quick and easy for me so hopefully you can do the same for my friend. You approved my loan and were ready to close in 17 days. You were very knowledgeable in sorting through many loan options to secure me 100% financing on my new condo. I can’t believe how fast and efficient you and your support staff have been.

Thanks,

Robert B.
Los Angeles CA

Kim Shuey,

Thanks for the quick response. We are scheduled for a closing at 1:00 pm CST this Friday. I’ll wait for the final numbers and thanks again for all your help. You’ve certainly made the loan process on this house very easy and stress free. I’ll certainly recommend you and Bank Mortgage Solutions should I know of anyone who is looking for a home loan.

John P.
Cypress, TX

Hi Jeremy Burgen,

Things went very well. The closing notary was so nice and very professional. Everything went off without a hitch. Let me know about the date of our first payment.

Other than that, it was a nice experience and I am so glad it is over. Now we can just go about saving some money!

Thanks for everything,

Shirley G.
Brillion, WI

John Hoffman -

Just wanted to tell you thanks again and we appreciate all the help you gave us in obtaining the financial side of the house. Now I remember why I liked working with you, Everything went smoothly! Feather in your cowboy hat for this one!!

Ashley
Smithville, MO 64089

Aaron Rissien,

We finished moving into the new house Saturday morning. I just wanted to say thanks again for all your help!

Take care,

Jim S.
Little Rock, AR

Rosemary Thompson,

I am sorry that I did not get back to you. I have been out of the office for a few days and home computer has been down. The closing(s) went just fine. We have been very busy moving, cleaning etc,. Thanks for all of your help. You did a great job. I will be recommending you and your organization as often as possible. If there are any loose ends please let me know.

Thanks

Joe D.
Pittsburg, PA

Hi John Landry,

My experience with you and the way you handled the business of my move to NC was the very best and truly both professional and sincere. I always felt even though you had a job to do you always had my best interest at heart and for that I say, "THANK YOU!"

I will certianly keep your information at hand and it would be a pleasure to refer my friends and family or anyone for that matter is looking to move.

Wishing you the very best always,
A satisfied customer,

Ms. Lorraine C. H.
Greenville, NC

Hi John Landry,

Everything has been going so fast since we closed last Wednesday....I've been meaning to write to thank you and your team for everything. This was my fifth loan closing and none went as smoothly as this one did. I have bragged and bragged on you guys. Thank you so much for everything and if there's ever anything we could do for you from here, please don't hesitate to ask.

Warm regards,

Ginger K.
Orlando, FL

Subject: THANK YOU

Rosemary Thompson,

Just wanted to drop you a line to say thanks. Out of many mortgage companies you and your establishment were the only ones to be honest and forthcoming for the entire process. Our experience with you was terrific,we will recommend you to everyone we know. When we close on our Maryland property we will be in touch to arrange an equity line of credit.

Many Thanks,
Kevin & Dolores M.

Hi Rosemary,

I close on Tuesday. Thank you again for all your help and great advice. I feel as though I have made a new friend ……

Take Care
Laurel S.

Aaron Rissien (Loan Consultant) -

Everything went well through the whole process--much better than with our previous mortgages.

Atticus & Barbara T.
Dallas, TX

Rosemary Thompson (Loan Consultant) –

Re: Morrison Loan

I just want to say what a pleasure it has been to work with you and your girls. I could tell you some horror stories about “.com” lenders. You really have it together, so let me say to you and your co-workers a BIG thanks and let them know they did a really terrific job. (And that’s coming from someone who has been in the business for 25 years-way too long!!) I mean it. Hope to do business again in the future!

Thanks again,

Kristy J.
Weichert Financial

Cliff Mourning -

Well, it took me almost 10 days to get the cable people out, so I'm behind. I wanted to let you know that the closing went very smoothly. Thank you very much for all your help. You were a wealth of information, and if you will give me an address or e-mail, I'll be more than happy to let your "boss" know it.

Lisa L.
Moore, SC

Hi John Markert – Pres. Internet Lending,

We had recently bought a house in Pennsylvania, and found Vic Robles, Loan Consultant, online to get our mortgage through. I just wanted to let you know that he is a top notch mortgage guy!! It was very easy to get in touch with him at anytime, and was very personable. I will certainly recommend him to any of my friends in need of a new mortgage.

Sincerely,

Laura S.
Macungie, PA

John Markert (Pres. Internet Lending Division):

Just a note to let you know how pleased my husband and I were with the handling of our home mortgage. We worked with Mike Humphrey (Loan Consultant) who immediately addressed our needs and concerns and, throughout the process, kept us informed with timely information and progression. We were not only impressed with his expertise and dedication but also that of your entire staff. Your personal involvement with settling the 'little glitch' is very much appreciated. We would suggest that anyone looking for a mortgage definitely get in touch with you.

Sincerely,

Sandra & Svend N.
Lake Ariel, PA

Dear Mr. Hoffman (Team Lead),

Allow me to express my gratitude to one of your fine team members, Darryl Morgan (Loan Consultant). It is rare today to find such a professional with the utmost integrity. We started our relationship with Darryl and BankMortgageSolutions.com just hours after submitting our information to the Lending Tree website a month ago. Not only was Darryl the first individual to contact us in an endless parade of mortgage reps, but more importantly he has a great connection over the phone. We entertained a few other conversations with other reps and even one that edged BankMortgageSolutions.com out by .10 points. We always went back to Darryl because of his ability to sell himself and BankMortgageSolutions.com.

He stayed in daily close contact with me and as a result, I perceived the “ball-to-be-rolling” always in forward direction.

Any of my referrals will be sure to go to Darryl and BankMortgageSolutions.com because of our positive experience.

Sincerely,

Dylan A.
Pasadena, CA

Dear Mr. Markert, Pres. Internet Lending:

I just wanted to take a moment to acknowledge the exceptional service that Alison Bair provided me while assisting me with my recent home purchase. I would appreciate a moment of your time so that I can describe to you how Alison went above and beyond to assist me during this stressful time.

I was connected with BankMortgageSolutions.com after I filled out information in January on Lending Tree. Several of my friends "warned" me to stay away from on line lenders. Many lenders contacted me, but Alison quickly gained my trust and respect in an honest and non intimidating manner.

My house shopping has been a long process and Alison has patiently assisted me the entire time. Since our initial conversation, Alison has promptly responded to my requests for (several) pre qualification letters. She did not hesitate to check in with me by email or phone call to see if I needed any assistance. Since Alison was so supportive during this process, I was convinced that I would use her as my lender.

Once I had locked my loan and had a contract in place, Alison's services became even more valuable. I really wanted to close my loan quickly, which Alison was able to accomplish. In addition, when things were not getting done on the other end, Alison took the responsibly to follow up with my Realtor, title company and listing agent to get the ball rolling. She made many phone calls and wrote several emails in order to ensure that things were getting done.

Having Alison working for me gave me a tremendous amount of relief during what is usually a very stressful time. Alison did her job and she did it extremely well. I am sure that I would not have been able to close on time if Alison had not been involved in the process.

I have raved and will continue to rave about my exceptional experience with Alison Bair and BankMortgageSolutions.com.

Sincerely,

Susan L.
Trevor, WI

Hi Mike Humphrey,

It looks like we are all done!

Thank you for all your work and assistance during the whole process. We really appreciated dealing with you and will certainly refer you to anyone looking for a mortgage.

Thanks again.

Best regards.
Metilde & Roberto S.

Thanks Frances Niday (Closer): It was such a smooth process working with BankMortgageSolutions.com. The people were wonderful and the fees were excellent. I know my client was pleased with your company, as was I, and I will be sure to refer anyone looking for a lender in the future.

Thanks again, and I certainly hope we can work together again.

Susan S., Attorney
Piscataway, NJ

Phil DeNicola –

An incredibly wonderfully experience in working with you, and BankMortgageSolutions.com, and you can count on me for any referrals I may know of in the future. The greatest experience is being able to execute on what most consider the largest investment one can make, and to work with an organization of such professionalism, trust, and efficiency is simply GREAT. Thank you for everything you have done.

Kindest Regards,

Kamal Q.
Flower Mound, TX

Darryl Morgan – Loan Consultant:

You and your company have earned the right to TOOT. We thank you and your staff on a fine job and incredible service. You definitely will have referrals from me as well as repeat business in the future. I have enjoyed the personalized service and knowledge you shared. You had put my mind at ease through a very stressful time and for that I am grateful.

Thanks Again

Your very satisfied customer,
Tom & Angela S.
CA

Rosemary Thompson – Loan Consultant:

Thank you for the great customer service....you were a true professional and I appreciate the quick response....thank you again, and have a great weekend...

Rick
Richard L. M.
President
West Virginia

Steve Swartz - Loan Consultant,

Once again, thank you very much for all your help and assistance. You are truly professional and gentleman. I like your style, your efficiency and promptness in all areas.

You will be my my lender and the only lender for all the future needs for all my clients and and for myself.

Have a wonderful day and weekend !

Walter S.
Sterling Heights, MI

Kim Shuey – Loan Consultant:

You've been terrific, extremely responsive and on top of everything. Its been a real smooth process for me because of you.

Please pass my compliments on to your supervisor, and thanks for everything.

Kim S.
Beachwood, NJ

Dear Sir,

I just wanted to let you know that I was very pleased with the service that I received from Paul Holmes (Loan Consultant). He told me that everything would go smoothly and easily and it did!

I used to build houses, and I have been to many closings, and this was, by far, my best experience.

Thank you,

Scott G.
Alabaster, AL

Eric Hawkins,

We had our closing yesterday, and everything went smoothly.

I want to take this opportunity to tell you how pleased we were with working with you on this transaction. My agent, Brian, was very impressed with how responsive you were at every point. Even the officer at the title company was impressed, especially since she knew I had found BankMortgageSolutions.com on the internet.

Should my husband and I need real estate financings in the future, we will definitely consult you first. You were knowlegeable, thorough, fast, responsive, courteous...and you delivered the loan AS STATED. (We had an experience here in Houston where that did not happen.) Must be because you're from Kansas!

Thanks again,

Rhonda and Norman B.
Houston, TX

Joe Kipper, mortgage loan consultant for BankMortgageSolutions.com, made obtaining my mortgage a simple, efficient, informative and satisfying experience. He guided me through the labyrinthine complicated mortgage path with ease and good humor while providing me with all the pertinent information pertaining to interest rate movements needed to make a final decision. Details aside he really went that extra mile to satisfy my mortgage needs. My local banks have never been as accommodative or professional as Joe Kipper.

Howard K.
Middletown, NJ

Hi Kim Shuey,

This is David and Melissa, hopefully you remember us, you helped us buy our first house in Milford, Massachusetts last March. We never really got a chance to tell you how much we truly appreciated all that you did to help us, you made the mortgage process so much easier and made us feel so comfortable with all our desicions.

Well, now friends of ours are in the same boat we were in last year, they are looking into mortgages and trying to buy their first house. Your name was the first one that popped into our head when they told us. So we sent them your contact information and told them to give you a call or an email. We told them how much you helped us. Their names are Brett and Alison. Hopefully you will be hearing from them soon.

We hope all is well with you, and again thank you so much for everything you did for us last year, we are really enjoying our home and finally getting settled.

Take care,

David and Melissa E.

Dear Kim Shuey,

Thank you for the prompt reply. We have received all forms etc. It's a pleasure working with you. As I stated earlier, we were hoping to work locally. But as it turns out, working with you feels more like a local transaction than not.

Sincerely,

Margee H. & Bob B.
Waldport, OR

Hi Rosemary Thompson--

If I know anyone in the market for a mortgage, I'll definitely send them your information. And when it comes time for me to re-fi, you will be the only one I'll call.

Have a great Thanksgiving ...and thanks again for all of your hard work and dedication on making my re-fi possible!

-Michael K.
Hainesport, NJ

Hey Vic (Robles)!

Thank you for all your hard work on this one. Even though there were a couple of bumps, none of them were your fault.

I got the house and I'm excited about moving now...

You bet we're going to biz again in the future!

Take care

Olga H.
Chicago, IL

Re: Mrs. Rosemary Thompson (Loan Consultant)

Dear Mr. Markert;

Hello sir, my name is David Edward Belin. I am very proud to say that I am a customer of yous. I am sending you this letter to inform you of my dealings with your agent in the selling/buying of a house. You have a representative named Mrs. Rosemary Thompson. She was simply, "Over and Beyond Wonderful " !!! She exhibited professionalism, politeness, timeliness, courtesy, and a strong desire to serve my wife's and mine best interest at all levels of the purchase.

When we had difficulties with my buyer's mortgage company, she helped move things along. When we had delays in my buyers' closing, she helped maintain my new mortgage readiness. She also spoke directly with my buyer's title company when I was getting the run-around. She told me what was really going on. When my seller's title company could not find the $300,00 wire from your bank, she resolved that in less than 30 minutes. When an underwriter put in the wrong about that I was to profit from my sell of the previous house for approval of the new note, she corrected that within five (5) minutes. Almost any time of day or night, she was available to answer questions by me or my wife. Like I told her in the beginning, give your best shot. I do not play games. Well, she did, and although it was not the lowest closing cost I was presented, I trusted her more. I think you will agree that trust is a very important issue when deciding which lender to choose with a $300,000.00 loan.

All in all, Mrs. Rosemary Thompson is a credit to your company. I will refer all my friends, family and anyone else you I meet towards her for ALL of their mortgage needs (Refinance, New Home Loan, etc.). She did not have to go as far as she did, she did it because of who she is. I will always be grateful towards her for the kindness she has showed to my family. Her work is something that I hope would be regarded in your company as an "extremely valued employee".

All my best for your company and your staff, especially for Mrs. Rosemary Thompson !!!

Sincerely,

David B.
Port Saint Lucie, Florida

Hello Ms. Kim Shuey,

It's my sincere pleasure to thank you and Lori for making my dream come true. And for those your team who also helped in one way or the other for the success of my refinance/purchase too.

Ms. Kimberly, You're someone who's genuinely finds joy in the happiness of others, pledging your support, effort and commitment to help. Thank you for everything that you've done for me and my family. Working with you was in deed a great and warm pleasure of which words alone can't express it all and I will definitely refer you to my friends. Once again thank you...

NiaBari M.
Woodbridge, VA

Phil DeNicola,

Thanks again for all your help and patience with us. We know this wasn’t a piece of cake loan!!!! And of course, anyone who asks about refinancing and other home loans we will certainly point them in your direction! You wouldn’t happen to have any business cards we could hand out for you do you?

Have a great week!
Josh B.
Las Vegas, NV

Mr. Markert:

I wanted to let you know that my wife and I had a wonderful mortgage experience with Paul Holmes. I had been dealing with another broker who was quoting me 6.25% on a stated income deal. I was a little leary of this fellow so I called a mortgage broker friend of mine in Oklahoma. He told me what rate he thought I might get with my income and credit score and said the stated income may be contributing to a higher rate. I called Paul and asked him to give me his best deal -- and he quoted me the exact rate my friend thought was possible. Plus, we didn't have to go with stated income. Needless to say, I was impressed with his professionalism and honesty. I was also impressed that there were no hidden surprises (fees) at closing.

Regards,
Eric P. ... KC, MO

We sang your praises all throughout the closing, to the title company reps, and to the sellers. Everyone was amazed at the low rate, low fees, and your superior customer service. And by "your" I mean you!

We will definitely refer to everyone we know!! Thank you again for making this process simple!

Thank you so much,
Tom & Jill

Hi Jill, I just want to let you know that my closing was yesterday and everything went very well, I would like to say THANK YOU SO MUCH!!!!, you have no idea how much all of you helped me, you have a great team in there. You, Cherryl (Processor) and Frances (Closer) were GREAT, you always kept me in the loop and that was what I liked from you and your team

Thanks to all of you again and have a great day!!!

Eddie M.
Pembroke Pines, FL

Once again, I just wanted to say thank you for following up w/ the people I sent your way and for helping us out with next weeks Tour. Ronda and I both appreciate what you're doing for us. I've also given your name and number to a Realtor friend of mine (we go way back to high school days). Her name is Carmen E. and she works w/ a Keller Williams office in Kansas. She was telling me that she was looking for a good loan officer! Hope she gives you a call!

Lisa S.
Realty Executives
Lee’s Summit, MO

...in any case, we're all set for this afternoon! I appreciate you calling to let me know what's happening. You've been great through this whole process and should we purchase another home, we'll definitely be in touch. We will highly recommend you to others as well!

Heidi ... Asheville, NC

We are in our new home and wanted to say…..thank you for your great service in making our new loan! Happy Holidays!

Frank & Vicki ... Chesapeake, VA

I just wanted to thank you for taking care of our loan. You made it easy and I appreciate you explaining everything when I had questions. Also thank you for being available at a moments notice when things changed. Again thank you.

Stephanie & Greg ... Columbus, OH

Just wanted to let you know that everything went fine on Friday at the closing. I just wanted to thank you for all your help in getting us the mortgage. My wife and I are very excited to be in our new home and we couldn't have done it without you. It was a hectic few weeks but worth every second of it. Thanks again for everything.........

Mike ... Los Angeles, CA